Shipping policy
Shipping Policy
Shipping Policy – United States
TechCraft Studio LLC provides shipping within the United States. At this time, we do not offer international shipping through our website.
Many of our products are professional machines and fabrication equipment that ship directly from manufacturers or authorized distribution partners.
Order Processing
Orders are typically processed within 1–3 business days (Monday–Friday) unless otherwise noted.
Orders placed after 6:00 PM MST (Phoenix time) will begin processing the next business day.
Some products may require additional preparation time depending on:
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manufacturer availability
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equipment configuration
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freight scheduling
If an item requires additional processing time, this will be communicated after the order is placed.
Shipping Methods
Shipping methods vary depending on the product purchased.
Products may ship via:
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Standard parcel carriers (UPS, FedEx, USPS)
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LTL freight carriers for large equipment
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Manufacturer-direct shipments
Tracking information will be provided once the order ships.
Shipping Rates
For U.S. orders placed through our website:
| Order Value | Shipping Cost | Estimated Transit Time |
|---|---|---|
| $200 and above | Free Shipping | 4–7 business days |
| $0.01 – $199.99 | $15 Flat Rate | 4–7 business days |
Shipping rates apply to standard parcel shipments only.
Oversized & Freight Shipments
Some equipment sold by TechCraft Studio LLC must ship via freight carriers due to size or weight.
Freight shipments may include:
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palletized deliveries
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large-format equipment
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industrial machinery
Additional freight charges may apply for:
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residential delivery
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lift-gate service
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inside delivery
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limited-access locations
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remote areas
Any additional freight charges will be communicated prior to shipment if applicable.
Transit times for freight shipments may vary depending on the carrier and delivery location.
Freight Delivery Requirements
For freight shipments, customers may be required to:
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provide a commercial delivery address, or
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have access to a forklift or loading dock
If these are not available, additional services such as lift-gate delivery may be required.
Delivery Inspection
Customers must inspect freight shipments at the time of delivery.
If the packaging shows visible damage:
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Note the damage on the delivery receipt
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Take photos of the packaging and product
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Contact us within 48 hours
Failure to report damage promptly may limit the ability to file a freight claim.
Tracking Information
Once your order ships, you will receive tracking information via email so you can monitor the delivery progress.
Shipping Delays
Delivery timelines are estimates and may be affected by:
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carrier delays
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weather conditions
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freight scheduling
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manufacturer availability
TechCraft Studio LLC is not responsible for delays caused by shipping carriers or circumstances outside our control.
Contact Information
TechCraft Studio LLC
1920 E Maryland Ave Unit 13
Phoenix, AZ 85016
United States
Phone: +1 480-478-2848
Email: support@techcraftstudio.com
Support Hours
Monday – Saturday
9:00 AM – 5:00 PM MST